FAQ

Team Shake isn’t working. What should I do?

Try closing and reopening the app (or reloading the page on web). If the problem continues, email support@rhine-o.com — screenshots help us track it down faster.

How can I create balanced teams, male/female-only teams, or other custom setups?

See Balanced & Custom Teams for the full set of options.

How can I sync Team Shake between multiple devices?

Sign in with a Team Shake account (part of Team Shake Plus). See Syncing Across Devices for details.

I’ve heard Team Shake can import class lists from Excel. How do I do that?

See Importing Lists (CSV / Excel) for step-by-step instructions.

Is Team Shake available on Android?

Yes — Team Shake is built to the same feature set on iOS, Android, and the web, with your account tying them together via sync.

What happens to my data if I don’t create an account?

Team Shake works fully on a single device without an account; your lists simply stay local to that device rather than syncing to others. See our Privacy Policy for details on what is and isn’t collected.